Published July 17, 2024

Best Incident Management Software

As a food manufacturer, processor, or distributor, you never know when an issue will happen, and it is vitally important to understand how to handle incidents to avoid food safety problems. Incident management software will help you with that.

What Is Incident Management Software for the Food and Beverage Industry?

Incident management software is specialized for seamless management of incidents, accidents, and emergencies related to food safety, compliance, and operational safety. It is an indispensable tool to ensure proactive response and effective resolution of incidents that can undermine food safety, consumer health, or compliance.

Use Incident Management Software to Tackle Different Issues

The versatile functionality of incident management software can help handle a variety of incidents, like food contamination, production accidents, equipment failures, and other problems that may impact food and beverage operations.

Discover the best SQM software solutions in this curated list.


01. FoodReady

Free version: 14-day free trial available

Pricing: Contact FoodReady for more information

Platforms supported: Web, iOS, and Android

Why use FoodReady?

FoodReady is an all-in-one tool that will help monitor and manage food safety incidents and initiate corrective actions. With this software, you will facilitate the response to unexpected events that could cause negative outcomes for personnel, food, and customer safety.

FoodReady Features:

  • Reporting and Analytics: get real-time insights and reports on rising issues.
  • CAPA Management: the feature will help resolve food safety issues promptly.
  • Risk Assessment: easily track and identify potential food safety risks.
  • Document Management: arrange all records on one cloud platform.
  • Compliance Management: the feature will let you ensure your facility adheres to regulations.
  • Traceability and Recall: track and trace products and, in case of emergency, initiate recalls, fast.

02. SoftExpert

Free version: Unavailable

Pricing: Contact SoftExpert to get a personalized quote

Platforms supported: Web, iOS, and Android 

Why use SoftExpert?

SoftExpert ensures that any incident is adequately identified and resolved.

SoftExpert Features:

  1. Compliance Management
  2. CAPA
  3. Reports
  4. Incident Monitoring
  5. Real-time Visibility

03. ComplianceQuest

Free version: Unavailable

Pricing: Contact ComplianceQuest to get a personalized quote

Platforms supported: Web

Why use ComplianceQuest?

You can use enterprise incident management by ComplianceQuest to respond to problems in operations quickly and effectively.

ComplianceQuest Features:

  1. CAPA
  2. Risk Assessment
  3. Compliance Management
  4. Incident Analysis
  5. Reporting and Analytics


04. Cority

Free version: Unavailable

Pricing: Contact Cority to get a personalized quote

Platforms supported: Web

Why use Cority?

Incident management software powered by Cority’s professionals helps handle incidents and reduce their rates.

Cority Features:

  1. CAPA
  2. Risk Management
  3. Event Reporting
  4. Root Cause Identification
  5. Analytics

05. AssurX

Free version: Unavailable

Pricing: Contact AssurX to get a personalized quote

Platforms supported: Web, iOS, Android

Why use AssurX?

AssurX EHS incident management software helps enhance incident investigations to improve safety and eliminate possible risks.

AssurX Features:

  1. CAPA Management
  2. Document Management
  3. Quality Control
  4. Risk Management

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06. Intelex

Free version: Free trial available 

Pricing: Contact Intelex to get a personalized quote

Platforms supported: Web, iOS, Android

Why use Intelex?

With Intelex Safety Incident Management, workers will easily capture, analyze, and report different safety incidents.

Intelex Features:

  1. Risk Assessments
  2. Safety Incident Tracking
  3. Root Cause Analysis
  4. Safety Incident Metrics Calculator
  5. Centralized Document Archive

06. SafetyCulture

Free version: Available 

Pricing: Contact SafetyCulture to get a personalized quote 

Platforms supported: Web, iOS, Android

Why use SafetyCulture?

SafetyCulture software will enhance incident management and help keep your business running safely.

SafetyCulture Features:

  1. Incident Reporting Templates
  2. Instant Report Generation
  3. Automated Data Collection
  4. CAPA
  5. Insights

Frequently Asked Questions:

What are the stages of the incident management process?

You should follow several main stages to manage incidents. Identify, log, categorize, prioritize incidents, and finally respond to them. Once you tackle the issue, summarize it and include it in a continuous improvement plan to prevent the same problem in the future.

How does incident management software help with continuous improvement in the food and beverage industry?

Analytics and reporting features of the software will let companies assess the effectiveness of incident management strategies and incident frequency and implement continuous improvement initiatives. Also, prompt response to accidents with the help of incident management software will help maintain effective safety measures.

Will incident management software automate workflows for issue resolution?

Many software solutions are designed to automate incident management, ensuring every process is structured and systematic. It is more likely to gain consistency in incident tracking, investigation, and resolution with software aid rather than alone.

How can incident management software software assist in food and beverage industry incident investigations?

Incident Management Software is the primary tool for investigating problems at a food and beverage company. The software provides means for thorough investigations that let employees analyze root causes, contributing factors, and potential corrective actions.

Looking for Best Incident Management Software ?
Try out FoodReady Software
Full access. No credit card required. Used by over 1000+ customers.

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